The Heart of Conflict eBook Brian Muldoon
Download As PDF : The Heart of Conflict eBook Brian Muldoon 
From the boardroom to the bedroom to the battlefield, understanding the paradox of conflict as a path to wisdom & harmony.
Every day, in ways big and small, at home or in the workplace, conflict is an unavoidable, even necessary, part of our lives. In the most compassionate and compelling way, "The Heart of Conflict" shows each of us how to meet the challenges of conflict, in terms of both achieving practical results and making sense of our inevitable differences. Unlike so many other works in this field, this book goes beyond negotiation strategies by letting us know how negotiation fits into the larger task of managing conflict. How do we get the other side to the table? What do we do when the conflict is so hot that negotiation is impossible? How do we deal with conflicts that are so deeply buried that no one wants to admit their impact? What do we do when all attempts to resolve conflict fail?
Above all, "The Heart of Conflict" demonstrates that conflict follows a predictable course and that by understanding its fundamental nature we can learn to control it rather than become its victim.
The Heart of Conflict eBook Brian Muldoon
This is a very uneven book by a US lawyer turned mediator. Contrary to what one of the jacket blurbs advertises, this is certainly not a road map on mediation. In fact if you are looking for a how-to book on negotiation or mediation, you would do better to start with Roger Fisher and William Ury's "Getting to Yes" and "Getting Past No" or "The Mediator's Handbook" by Jennifer E. Beer and Eileen Stief.Muldoon's book is divided into two parts. The first part of the book is the closest he gets to a tutorial on mediation. In it, he describes four useful strategies for managing or resolving conflict: containment, confrontation, compassion and collaboration. Each chapter on these strategies usually starts by describing one of Muldoon's fascinating mediation experiences and describes the possible patterns that can help resolve the conflict. However I would have liked the author to go into more detail on the mediation process by fleshing out the strategies with more specific tactics.
The second part of the book is more difficult to describe and it is where I feel the book becomes more personal, less well written and probably says more to readers with mediation experience. It is an attempt to philosophize about conflict: is it necessary? should it always be resolved? what can be learnt from it? It is clear that Muldoon has read widely but not deeply on the subject: there are many throwaway pointers to buddhism, chaos theory, and self-help authors like Thomas Merton but very few to, psychoanalysis or mainstream philosophy, for example. Muldoon seems to look for a way to either transcend conflict by going beyond cooperation (there is a chapter on confluence which borrows a lot from Csikzentmihalyi's seminal ideas on flow) or by recognizing that conflict sets up meaningful challenges for
us as individuals and as members of groups. In Muldoon's own words: "Grappling with these irresolvable challenges brings us to the heart of conflict, where we encounter life's paradoxical wisdom [...] Conflict is seen at last to be life's harsh but unerring guide in the soul's quest for meaning."
I respect the author's mediation experiences, and feel that the book is at its best when Muldoon describes them. The second part of the book reads like bits and pieces of unacknowledged soul searching latched onto fashionable and sometimes, unconvincing, burrowings that have not come together well and need to be
thought out in more depth. In a nutshell: a) good war stories, b) provocative but incomplete strategies for conflict management, and c) attempts but fails to reach the heart of the matter.
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The Heart of Conflict eBook Brian Muldoon Reviews
This is a very uneven book by a US lawyer turned mediator. Contrary to what one of the jacket blurbs advertises, this is certainly not a road map on mediation. In fact if you are looking for a how-to book on negotiation or mediation, you would do better to start with Roger Fisher and William Ury's "Getting to Yes" and "Getting Past No" or "The Mediator's Handbook" by Jennifer E. Beer and Eileen Stief.
Muldoon's book is divided into two parts. The first part of the book is the closest he gets to a tutorial on mediation. In it, he describes four useful strategies for managing or resolving conflict containment, confrontation, compassion and collaboration. Each chapter on these strategies usually starts by describing one of Muldoon's fascinating mediation experiences and describes the possible patterns that can help resolve the conflict. However I would have liked the author to go into more detail on the mediation process by fleshing out the strategies with more specific tactics.
The second part of the book is more difficult to describe and it is where I feel the book becomes more personal, less well written and probably says more to readers with mediation experience. It is an attempt to philosophize about conflict is it necessary? should it always be resolved? what can be learnt from it? It is clear that Muldoon has read widely but not deeply on the subject there are many throwaway pointers to buddhism, chaos theory, and self-help authors like Thomas Merton but very few to, psychoanalysis or mainstream philosophy, for example. Muldoon seems to look for a way to either transcend conflict by going beyond cooperation (there is a chapter on confluence which borrows a lot from Csikzentmihalyi's seminal ideas on flow) or by recognizing that conflict sets up meaningful challenges for
us as individuals and as members of groups. In Muldoon's own words "Grappling with these irresolvable challenges brings us to the heart of conflict, where we encounter life's paradoxical wisdom [...] Conflict is seen at last to be life's harsh but unerring guide in the soul's quest for meaning."
I respect the author's mediation experiences, and feel that the book is at its best when Muldoon describes them. The second part of the book reads like bits and pieces of unacknowledged soul searching latched onto fashionable and sometimes, unconvincing, burrowings that have not come together well and need to be
thought out in more depth. In a nutshell a) good war stories, b) provocative but incomplete strategies for conflict management, and c) attempts but fails to reach the heart of the matter.
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